Support Portal & Knowledge Base

The Channeltivity Resource Library has a number of configuration options that determine its functionality and user interface. This article provides an overv...

Whether it's price lists by partner tier or territory-specific promotions and training content, having a partner portal means you need to think about wh...

Channeltivity's Partner Portal has a powerful and flexible permissions architecture that can accommodate almost any use case. This article provides an o...

Channeltivity gives you the ability to segment content in various areas of the portal, such as the Home Page, Library, Training & Certification, News, a...

You cannot directly assign permissions to Folders in the Library. However, it's important to note that permissions are set on the File/Document level ra...

When creating a new Group that includes the "Library Access" permission, the Users in that Group will have access to Library content that's be...

You can set the Library’s Default Sort Order for Library documents/files from the Library Configuration menu by hovering your mouse over the header and clic...

The "Copy" function in the Resource Library allows you to have a single Document appear in multiple folders (you can even set different permission...

Yes, you can move Folders as well as individual Documents in the Library using the instructions listed in this article.  Moving Folders: Method 1:  ...

To delete a Library Folder, click on the Folder you want to delete.  Hover your mouse over the Folder's title and click the ellipsis icon that ...